What can I do if there is a problem with the toilets at my event?

All of our luxury portable toilet units are very new and well looked after which makes them extremely reliable, but for peace of mind we provide an emergency hotline for our customers to call us on if there are any problems during the event. We will always try and solve any problems initially over the phone (sometimes people simply forget to turn on the power!), and if that fails then we will send out a technician to remedy the problem. You are not charged for this service, however if our technician is called out without due cause then a call-out charge will be payable.